“Crisis Management: Lessons Learned from the Army” – September 20th Evening Program

by Meredith Miller on October 23, 2012

On Thursday, September 20th, the Metropolitan New York Chapter of the LMA held a seminar about Crisis Management. Rudy Burwell, a retired army colonel and president and founder of Burwell Group, a full service strategic communications firm, and John Hellerman, the co-founder of Hellerman Baretz Communications, a corporate communications agency, offered a unique approach to discussing crisis management in a law firm.

Rudy integrated his real-life experiences handling crisis communications in the army while John discussed how crisis management on the battlefield can be applied to law firms. A few key takeaways included: attempting to anticipate a crisis so your firm can be prepared when one arises; creating a crisis communications team within your firm; time permitting, telling employees first while being cautious and never putting confidential information in writing; and establishing relationships with key stakeholders before a crisis erupts.

By: Meredith Miller. Meredith is an Assistant Manager for Business Development at Simpson

Thacher & Bartlett LLP. You can reach her at mmiller@stblaw.com

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